PicSpot Support

PicSpot is published by MadApps Studios. Need help? Email houston@getmadapps.com and we'll get back to you.

Report a photo

Press and hold a photo in the app and choose a reason. Spot hosts can also remove any photo from their own Spot at any time, for any reason.

Delete your account or content

In the app, go to Settings and tap Delete Account, or delete individual photos from within a Spot. You can also email us at the address above and we'll delete it for you. See our Privacy Policy for what happens to your data after deletion.

Manage or cancel PicSpot Premium

Subscriptions are billed and managed through the app store you subscribed from:

iPhone/iPad: Settings app → your name → Subscriptions.
Android: Google Play app → Payments & subscriptions → Subscriptions.

Cancelling stops future renewals; you keep Premium until the current period ends.

Joining a Spot

Scan the QR code or enter the invite code your host shared with you. If a code isn't working, ask the host to confirm the invite code.

Something not working?

Email houston@getmadapps.com with what you were doing, what happened, and your device (e.g. "iPhone 15, iOS 18") — that's usually enough for us to track it down.

Legal

Privacy Policy · Terms of Service